Terms and Conditions

Last updated: December 26, 2025

These Terms and Conditions (“Terms”) govern your use of the Neutron Electric, HVAC & Appliance Repair website and services. By accessing this website, submitting a service request, or booking an appointment, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website or services.

Services

Neutron Electric, HVAC & Appliance Repair provides residential electrical services, heating and air conditioning services, and appliance repair and installation services. All services are subject to availability, scheduling, and confirmation.

Submitting a request through our website or booking system does not guarantee service until confirmed by our team.

Appointments & Online Booking

Appointments may be scheduled by phone or through our online booking system powered by Workiz.

By booking an appointment, you agree that:

• The information you provide is accurate and complete
• Appointment times are subject to availability and confirmation
• We may contact you by phone, email, or text regarding your appointment

We reserve the right to reschedule or cancel appointments due to technician availability, weather conditions, or unforeseen circumstances.

Estimates & Pricing

Any pricing, estimates, or service recommendations are provided after an on-site evaluation unless otherwise stated.

• Estimates are based on the information available at the time of inspection
• Final pricing may vary if additional issues are discovered
• No repair or installation work will be performed without your approval

Diagnostic fees, service call fees, or promotional offers may be subject to specific conditions disclosed at the time of service.

Customer Responsibilities

You agree to:

• Provide safe and reasonable access to the service location
• Ensure pets are secured during service visits
• Disclose known issues that may affect service safety
• Ensure utilities (electricity, gas, water) are available if required

We are not responsible for delays or service limitations caused by restricted access or unsafe conditions.

Cancellations & No-Shows

If you need to cancel or reschedule an appointment, please notify us as early as possible.

Failure to provide notice or repeated no-shows may result in:

• Cancellation of future appointments
• Applicable service or diagnostic fees

Warranties & Service Guarantees

Warranty coverage, if applicable, will be explained at the time of service and may vary based on the type of repair or installation.

Warranty does not cover:

• Normal wear and tear
• Misuse or unauthorized modifications
• Issues caused by pre-existing conditions or external factors

Full warranty terms will be provided with completed service documentation.

Limitation of Liability

To the fullest extent permitted by law, Neutron Electric, HVAC & Appliance Repair shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or services.

Our liability shall not exceed the amount paid for the specific service provided.

Website Use

You agree not to:

• Use this website for unlawful purposes
• Attempt to disrupt website functionality
• Submit false or misleading information

All website content is provided for informational purposes only and may be updated without notice.

Third-Party Tools & Links

Our website may include third-party services, tools, or links (including online booking platforms). We are not responsible for the content, policies, or practices of third-party websites.

Use of third-party platforms is subject to their own terms and conditions.

Intellectual Property

All website content, including text, logos, images, and design elements, is the property of Neutron Electric, HVAC & Appliance Repair and may not be reproduced without written permission.

Changes to These Terms

We reserve the right to update or modify these Terms at any time. Updates will be posted on this page with a revised effective date.

Continued use of our website or services constitutes acceptance of the updated Terms.

Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles.

Contact Information

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Neutron Electric, HVAC & Appliance Repair
‍‍
(626) 995-9904
‍
info@neutroncorp.us